Refund Policy
Your satisfaction is our priority. If you’re not happy with your order, here’s how we handle returns and refunds:
-
⏳ Return Window: Returns are accepted within 7 days of delivery for damaged, defective, or incorrect products.
-
📸 Evidence Required: Please share unboxing photos/videos for claims related to damage or wrong item.
-
💰 Refunds: After we receive and verify the returned product, refunds are processed within 5–7 business days to your original payment method.
-
❌ Non-returnable items: Some personal care, hygiene, or clearance items may not be eligible for return. This will be mentioned on the product page.
To initiate a return, contact us via WhatsApp or email with your order details.